Take a look at how your employees are working—chances are, a good number of them are mobile, working from anywhere but the office and at times beyond the 9-to-5 workday. But no matter where they are and when they’re working, they need to have the necessary tools to do their jobs and collaborate with each other and their clients. You need to give them that functionality, and at a price that won’t break your budget.

Lets start breaking down different aspects of Cloud Solutions: consider the benefits of cloud communications

Sonoran Integrations can offer your company a full palette of communications—voice, video, unified communications, collaboration tools—available as a cloud service. It’s reliable, flexible and intuitive for a  communications platform and delivers an exceptional user experience today with the ability to adapt as your business needs change in the future.

Our solution offers all-in-one unified communications and collaboration designed to help users be more productive from any location. Features include VoIP call control, instant messaging, audio and web conferencing, video calling and online meetings—all controlled via a desk phone or mobile app. Users get the full experience of your company’s communications system no matter where they are—at home, in a coffee shop, in a hotel, or even at the airport.

This solution is being delivered from ShoreTel as part of their Connect CLOUD platform.  Its delivered as a hosted cloud service, the cost is much less than the price of a traditional onsite phone system. The subscription model means your communications costs become operational expenses, not capital expenses. And management of the service is easy through the Connect CLOUD portal when you need to make on the fly changes.  Other than that, a help button is programmed into each phone that calls ShoreTel’s operations center directly for end user support.  No burden on your IT staff.

ShoreTel Connect CLOUD integrates with the leading customer relationship management and business process management systems, including Salesforce, ACT! and Microsoft Dynamics, helping your company improve its customer experience and better utilize its current investments. Need to know a customer’s history? It’s there at your fingertips through the interface or app. Help your employees make better customer decisions, faster.

ShoreTel Connect CLOUD was created with an eye toward security, From the ShoreTel desk phones to the firewalls in the data center, ShoreTel has taken steps to ensure Connect CLOUD provides a high level of security.

Now imagine your employee’s can not only communicate through a cloud solution but they can access internal applications through managed mobile asset and virtual desktop solutions as a service securely and reliably.


If you would like to discuss how cloud solutions would work for your organization, schedule a meeting with us below. We can discuss your environment and what would make the most sense for you.